Resend Policy
Q: WHAT IF THE PACKAGE IS SEIZED BY THE CUSTOM ?
If the parcel is seized/lost/damaged and you receive seizure letter from authority, we will resend the same product for free immediately after receiving the seizure letter and confirm order is seized by custom. We care your business plan and we will never disappoint you.
Q: WHEN I RECEIVED MY TRACKING NUMBER.
Our company send tracking numbers to every customer till the status shows ” Delivered”.
Q: I HAVE NOT RECEIVED COMPLETE ORDER.
You always receive complete order! Sometimes we send orders in two separately packages for bulk orders, because this will reduce chance of customs seizure.
